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Customer Service / Refunds & Returns Policies |
| Customer Service Policies | | Average length of time to respond to an email | | Less than 24 hours | | Best way to contact us | | Email | | Days of the week not available | | Saturday, Sunday | | Refund Policies | | Under what circumstances are refunds given? | There are no refunds. Items will be repaired or replaced. | | Acceptable condition of items to be returned? | | As Received and in the original packaging. | | IIn what form are refunds given? | There are no refunds. | | Is there a restocking fee? | | No | | How many days allowed to request a replacement? | 7 Days After Receipt
The item must be in the same condition as it was sent.
| | Return Policies | | Who pays for return shipping costs? | | Buyer | | How should items be shipped back? | | USPS Priority | | Will a replacement be issued without the seller receiving the item back? | | No | | Does the buyer need to alert the seller prior to shipping the item? | | Yes | | Warranty Section | | Are any warranties provided? | | 7 days for used items beginning on the day of delivery. 30 days for new items beginning on the day of delivery. |
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Customer Service/ Returns Policy 